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Read our 2023-24 Annual Report

Copies of our 2023-24 Annual Report and Audited Financial Statements are available for download or online reading.

The annual report lists our programs and client services and provides statistics on our work and community outreach. It also describes our work through the year and addresses organizational highlights and changes.

Funders and donors are also highlighted in addition to revenues and expenses for the fiscal year ending March 31, 2024.

Join a Winter virtual group

A new month and new year brings the opportunity to join one of Family Service Toronto’s several Winter virtual workshops or groups.

Among the virtual groups open for registration are Co-parenting: Embracing the Ebbs and Flows (sliding scale fee) for parents wanting to develop an understanding of healthy co-parenting strategies, Developmental Disabilities Resource Workshop for families and community members interested in learning more about the sector and El Camino a Casa, a weekly program for Spanish-speaking seniors who want to speak about the experience of immigration to Canada.

Our David Kelley Services Program is also offering a free Wellness Group for self-identified male (18 +) survivors of sexual abuse who seek support to deal with the impact of unwanted sexual experiences, whether recent or from years ago.

Counselling and group sessions by phone have also resumed for the new year.

See our Virtual Workshops and Groups page for current groups and upcoming sessions or call 416-595-9618 weekdays from 9 a.m. to 6 p.m. to book a virtual counselling session.

Season’s Greetings from FST 

Best wishes for a safe and joyous holiday season and a happy new year from everyone at Family Service Toronto.

FST offices will operate on regular business hours from 9 a.m. to 5 p.m. on Dec. 23-24, and 30-31. Offices will be closed Dec. 25-26 and reopen Dec. 27. Offices will be closed Jan. 1, 2025, and resume regular business hours Jan. 2.

FST’s Virtual Walk-in Clinic will be open Dec. 23 and closed from Dec. 24 through Jan. 2, 2025. The clinic will resume regular operations Friday, Jan. 3.

FST’s weekly Thursday In-person Single Session Walk-in at 355 Church Street will be closed Dec. 26 and Jan 2. It will resume regular operations Jan. 9.

Please note the Victoria Park Hub will be closed Dec. 23 to Jan 3 and reopen Jan. 6, 2025.

If you are in crisis during the holiday period, please call:

Distress Centre – 416-408-HELP (4357)

Assaulted Women’s Helpline – 416-863-0511 or 1-866-863-0511

Gerstein Centre – Crisis line 416-929-5200 

Community Information and Toronto Community Crisis 211 or go to 211Toronto.ca

Disability poverty: F for feds

Canada has received a failing grade in the 2024 Disability Poverty Report Card for its inadequate efforts to address disability poverty.

The  2nd annual report card, released Dec. 3 in in recognition of the International Day for Persons with Disabilities (IDPD), was co-authored by the advocacy group Disability Without Poverty and Campaign 2000, a non-partisan, pan-Canadian network of 120 national, provincial and community partner organizations committed to working to end child and family poverty, hosted by Family Service Toronto.

The report underscores how current measures fail to address the root causes of disability poverty in Canada and highlights the urgent need to strengthen the Canada Disability Benefit to ensure it delivers meaningful support and significantly reduces poverty among people with disabilities.

“Today’s report card underscores the failure of the federal government to address disability poverty,” said Rabia Khedr, National Director of Disability Without Poverty. “A $200 Canada Disability Benefit is inadequate. We are calling on the government to triple the benefit in 2025. This will be a better start toward ending disability poverty.”

The report card finds people with disabilities experience disproportionately higher rates of poverty. There is a trend across most indicators of rising poverty rates and deeper levels of poverty in 2021 and 2022 after significant reductions in 2020.

Visit https://www.disabilitywithoutpoverty.ca/ to read the full report card and principles/recommendations.

FST marks Day of Remembrance

Friday (Dec. 6) is the National Day of Remembrance and Action on Violence Against Women to recognize the 14 women killed and those injured 35 years ago at l’Ecole Polytechnique de Montréal.

It is a day to pay tribute to the memory of the murdered women and others who have experienced or who have died because of gender-based violence (GBV) and reminds us that we must continue our important work to eliminate GBV and bring hope to all those impacted by it.

It is also a reminder of the work of our Violence Against Women program and its current social media postings aligned with the global 16 Days of Activism Against Gender-Based Violence campaign which started Nov. 25 and runs until Tuesday (Dec. 10) – International Human Rights Day.

Our VAW team is highlighting client voices on our social media channels every day of the campaign. Clients are sharing their thoughts anonymously on what they would like to advocate for in the fight against gender-based violence. 

Check out the campaign on X (formerly Twitter),  Instagram, Facebook and LinkedIn

Use the #IWouldLikeToAdvocateFor to share your support for the campaign.

It is every woman’s fundamental right to live and feel safe in her home and community, and to have the freedom to make choices that are best for herself and her dependents.   As we continue to engage, fight against violence, and advocate for systemic changes, we want to uplift the voices of our clients who have lived experience, and to support them in sustaining a life free from threats and acts of violence.  

The 2023-24 Annual Femicide List prepared by the Ontario Association of Interval and Transition Houses (OAITH) reports 62 women and children were killed through gender-based violence between Nov. 26, 2023 and Nov. 25, 2024.

Read statement on Women and Gender Equality Canada

Poverty Report: Action Urged Now

The federal government needs to step up its efforts to end poverty, according to this year’s national poverty report card from Campaign 2000, a non-partisan coalition of 120 groups and individuals co-ordinated by Family Service Toronto.

It’s been 35 years since the federal government promised to uphold children’s rights by ratifying the UN Convention on the Rights of the Child and passing a unanimous resolution in the House of Commons to end child poverty by the year 2000.

Campaign 2000 is commemorating this anniversary with the release of their suite of national, provincial, territorial and Toronto child and family poverty report cards.

The national report card titled Ending Child Poverty: The Time is Now found that in the last two years, Canada experienced record increases in the rates of child and family poverty, of nearly five percentage points in total.  That means an additional 360,000 children fell into poverty – in total, nearly 1.4 million children were living in poverty in 2022 or roughly one in five children.

The report card – the last to be released before the next federal election – is a call to action and includes 58 bold but achievable community-driven recommendations spanning social and economic equity, income security, decent work, housing, childcare, public health and more.

Want to read more? Go to Campaign 2000 report card news page.

FST engages consulting firm

People Minded Business has been selected as the successful proponent for Family Service Toronto’s recent Request for Proposals (RFP) for the provision of consulting services to develop our 2026-2031 Strategic Plan.

The RFP was released Aug. 9, 2024, with a submissions deadline of Sept. 12, 2024. It attracted significant interest from a diverse range of highly qualified consulting firms.

A thorough evaluation process was conducted to reach a final decision, and we thank all applicants for their submissions. 

Stay tuned for updates as we embark on this exciting journey to create a 2026-2031 Strategic Plan that is measurable, visionary and grounded in the lives of the people we serve.

Poverty reduction needed now

Family Service Toronto has endorsed Social Planning Toronto’s (SPT) campaign to press the City of Toronto to release its Poverty Reduction Strategy Third Term Action Plan, which was scheduled to be released more than a year ago and has been postponed multiple times.

“For too long the Poverty Reduction Strategy has been under-funded, under-resourced and not prioritized, despite Toronto’s growing rates of poverty,” SPT states on their website.

The Oct. 17, 2024 endorsement coincided with the International Day for the Eradication of Poverty aimed at promoting understanding and dialogue between people living in poverty and the wider society.

The latest data shows that one in 10 Torontonians use the food bank; a quarter of food bank users spend 100 per cent of their income on housing; nearly 90,000 households are on the waiting list for social housing and 13.2 per cent of residents live in poverty. 

Use their e-mail template to urge your City Councillor to take action now

For more information visit Take Action: We Need Poverty Reduction Now.

Statement on consumption sites

Family Service Toronto has released a public statement urging the Ontario government to revisit its recent decision to shut down at least five supervised consumption sites in Toronto by March 2025.

“Supervised consumption sites save lives and allow people who use substances to know that they are respected and valued, and that their safety and well-being matters,” it states.

“We believe further public dialogue and careful examination of this policy decision is in the best interest of those who use drugs as well as the broader community,” the statement concludes.

Read the full statement here.

Read our 2023-24 Annual Report

Copies of our 2023-24 Annual Report and Audited Financial Statements are available for download or online reading.

The annual report lists our programs and client services and provides statistics on our work and community outreach. It also describes our work through the year and addresses organizational highlights and changes.

Funders and donors are also highlighted in addition to revenues and expenses for the fiscal year ending March 31, 2024. 

Join a Fall workshop/group

It’s not too late to register for one of Family Service Toronto’s several virtual or in-person workshops or groups this Fall.

Among the groups open for registration are:

See our Virtual Workshops and Groups page for current groups and upcoming sessions.

In-person single walk-in counselling sessions are available Thursdays at our 355 Church Street location. For more Information,go to Single Session Walk-in Counselling.

Programs and Services

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Programmes en Français
Appointments and Frequently Asked Questions
Campaign 2000
Caring for Caregivers
Counselling
DKS LGBTQ+ Counselling HIV/AIDS
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Options – Adults
Options – Children
Partner Assault Response
Partner Contact
Passport
PassportONE
Pat’s Place
Person Directed Planning
Seniors and Caregivers
Seniors Community Connections
Social Action
Transitional and Housing Support
Violence Against Women
Single Session Walk-In Counselling