Skip to content

Virtual Walk-In / Single Session Counselling

Community members are invited to access our virtual counselling program weekdays from 9 a.m. to 6 p.m. by calling 416.595.9618. Our counsellors offer a single telephone session. 

The counselling session is about 50 minutes and is open to all persons 18 years of age and older.  As available, a counsellor will return the call between 11:30 a.m. and 6:30 p.m. daily. 


Workshops and groups by program

Counselling | Families in Transition | Violence against Women | David Kelley Services | Queer and Connected | Seniors and Caregivers Support Services | Healthy Families, Healthy Communities


Workshops offered by Counselling – Changing Lives Program

Weekly Meditation Group

This weekly webinar is an invitation to engage in a guided mindfulness practice.  Each week, a counsellor will lead participants through a meditation and provide information about a weekly topic, such as mindfulness, coping strategies, or understanding emotion.

Date(s): Every Monday
Time:
1 – 1:30 p.m.
How:
Offered via Zoom
Fee:
No fee
Registration information:
To register or for more information contact Family Service Toronto Service Access Unit 416.595.9618 or email: [email protected]

Resilient Bodies
Trauma-Informed Yoga Webinar

This 10-week webinar is for people who have experienced trauma. This online webinar is an invitation to practice gentle trauma-informed yoga and to learn how yoga/mindfulness are useful for trauma recovery.  Participants will gain skills to assist them in understanding and managing trauma responses.  Each session will include both an educational component as well as a yoga practice.  The yoga offered in this webinar is suitable for both beginners and those who already have a yoga practice.

Dates: Fridays, September 16 – November 18, 2022
Time: 10:30 a.m. – 12:30 p.m.
Location: Zoom
Cost: Free
Registration: To register, contact the Service Access Unit.
Phone: 416-595-9618
Email: [email protected]

Procrastinators Unite Now

Procrastinators Unite Now is a 7-week arts-based skill training group which focuses on befriending and transforming the habit energy of procrastination through a trauma-based lens. The exercises are based on cognitive behavioral therapy, dialectical behavioral therapy and art therapy; skill building and mindfulness is achieved through meditations, interactive psycho-education and self-reflection.

Participants must be able to participate in a manner that allows for privacy and comfortable keeping video on during the duration of each group session.

Date: starting November 7, 2022
Time: Mondays, 6 – 8 p.m.
How: Offered via Zoom
Fee: Sliding scale $5 – $80 per session
Registration: Pre-screening required and assigned when registering. Please call Family Service Toronto, Service Access Unit at 416.595.9618

Breathwork

This webinar is for anyone looking to improve their well-being, create a sense of internal balance, regulate strong emotions, and gain strategies to use the breath as a tool for improving their physical and mental health.

Science shows that re-learning how to breath can improve our physical and mental health. In this 3-week series, participants will discover the healing power of the breath and learn various breathing strategies to regulate emotions and body systems.

Week 1 – Introductions to Breathwork
Week 2 – (Re)Learning to Breathe
Week 3 – Regulating the Nervous System

Date: Wednesdays; October 26, November 2 and 9, 2022
Time: 12:30 – 2 p.m.
How: Offered via Zoom
Registration/Information: The webinar is free. To register, contact the Service Access Unit.
Phone: 416-595-9618
Email: [email protected]

Download flyer

Group for Emotional Self-Regulation

The group helps individuals:

  • Know they are not alone in their distress and that others struggle with similar issues.
  • Share information and learn from each other.
  • Experience a safe place within which to practice new skills.

Every week/session a new technique will be introduced and practiced to help you with reducing your anxiety and having more self-regulation. Members will not be allowed in the group if they skip the first two session  since the material and practice of it is build up on each session.

Date: Thursdays | October 6, 13, 20, 27; November 3, 10
Time: 10:30 a.m. – 12:30 p.m.
How: Offered via Zoom
Fee: Sliding scale $5 – $80 per session
Registration: Pre-screening required and assigned when registering. Please call Family Service Toronto, Service Access Unit at 416.595.9618

Download flyer


Workshops offered by Families in Transition Program

Supporting Children through Separation and Divorce

Psycho-educational and interactive sessions for parents who want to develop an understanding of children’s developmental stages and their corresponding experiences of separation and divorce; and learn skills to support their own wellbeing and their children’s who may be experiencing challenges.

Dates and time in 2022
Wednesday, Sep 14 | 1:00- 3:00 p.m.
Tuesday, Oct 18 | 1:00-3:00 p.m.
Tuesday, Nov 15 | 4:00 – 6:00 p.m.

Fee: Sliding scale $5 – $80 per session
How: Offered via Zoom
Registration: Pre-registration is required. Please register by calling our Service Access Unit: 416-595- 9618
Co-parents will not be attending at the same workshop.

Co-parenting: The Good, The Bad and The Ugly

Psycho-educational and interactive single session workshops for parents wanting to develop an understanding of healthy co-parenting strategies and the different types of co-parenting; and learn skills on how to engage in a healthy co-parenting relationship to support the well-being of their children

Dates and time for 2022
Wednesday, July 13 | 1:00-3:00 p.m.
Tuesday, Sept 20 | 1:00- 3:00 p.m.
Wednesday, Oct 26 | 1:00- 3:00 p.m.
Thursday, Nov 24 | 1:00 – 3:00 p.m.

Fee: Sliding scale $5 – $80 per session
How: Offered via Zoom
Registration: Pre-registration is required. Please register by calling our Service Access Unit: 416-595- 9618
Co-parents will not be attending at the same workshop.

Mending Fences – Co-Parenting Group

A 6-week psychoeducation group offered by Families in Transition program for parents who are finding it challenging to work with or communicate with their co-parent after a separation or divorce.

Topics include:

  • communicating effectively with your co-parent
  • learning to create boundaries
  • managing tough emotions and emotional triggers
  • learning to be assertive
  • protecting children from conflict

Date: Thursdays, starting September 29
Time: 4 p.m -6 p.m.
Fee: Sliding scale $5 – $80 per session
How: Offered via Zoom
Registration: Please call Family Service Toronto, Service Access Unit at 416.595.9618
A survey will be emailed to participants pre- and post- group    

Participants must be able to participate in a manner that allows for privacy and comfortable keeping their video on during the duration of each group session.  

Download flyer


Workshops offered by the Violence against Women Program

Being Tender with Self: Self-care and Self-compassion (currently full)

A 7-week group for women-identified and non-binary survivors of trauma. This group is suitable for those who want to learn more about self-compassion.

Topics:

  • Self-care
  • Components of Self-compassion: loving-kindness, common humanity, and mindfulness
  • Self-compassion strategies

When: 11:30am-1:30pm on Mondays
Dates: October 17, 2022 – November 28, 2022
Location: virtually on Zoom (a link will be provided to all participants in advance of workshops)
Cost: Free
Registration: Please call Family Service Toronto’s Service Access Unit at 416-595-9618.  Pre-group screening is required. 

Download flyer

Trusting Our Edges: Navigating People-Pleasing (currently full)

An 8-week group for women-identified survivors of trauma offered by Family Service Toronto – Violence Against Women Program.  This group is suitable for those who struggle with people-pleasing in their relationships. Topics include:

  • Increasing awareness of how trauma impacts our boundaries 
  • Understanding people-pleasing as a trauma response 
  • Developing awareness of personal boundaries 
  • Enhancing strategies to identify and uphold boundaries 
  • Identifying challenges of people-pleasing and boundary-setting 
  • Exploring options when boundaries are not effective 

When: Fridays, 1 – 3 p.m.
Dates: September 16 – November 11, 2022 (excluding the week of October 21, 2022)
Location: virtually on Zoom (a link will be provided to all participants in advance of workshops)
Cost: Free
Registration: Please call Family Service Toronto’s Service Access Unit at 416-595-9618.  Pre-group screening is required. 

Download flyer


Workshops offered by David Kelley Services Program

Emotional Skills Group

This is an in-person skills group offering 2SLGBTQ+ clients a space to learn and practice the emotional skills needed for managing stress, regulating emotions and having healthier relationships. Each session centers a core emotional skill, with sessions building and integrating upon one another. Groups are limited to maximum 10 participants.

Date(s): 8 sessions, Thursdays, starting January 2023
Time: 1- 2:30pm
Location: 355 Church Street
Fee: Sliding scale $5 – $80 per session
Registration information: contact Family Service Toronto Service Access Unit 416.595.9618 or email: [email protected]
Eligibility: Participants have to be eligible for services through DKS; interested in learning tools to cope with emotional dysregulation; and able to commit to attending 5/8 sessions

Download flyer


Workshops offered by Queer and Connected Program

Queer and Connected Workshops

Online educational workshop for 2SLGBTQ+ -identified youth, ages 16 -29

When: Thursdays, monthly
Dates: June 23, July 28, August 25, September 29, October 27, November 24, December 29 
Location: virtually on Zoom (a link will be provided to all participants in advance of workshops)
Cost: Free

Queer and Connected Two Spirit, Lesbian, Gay, Bisexual (2SLGBQ)** Peer Support Group

Online peer-facilitated workshops/conversation circles and peer support groups to support 2SLGBTQ+ youth (16 – 29) connect with peers and learn about harm reduction, safer sex practices, mental health, emotional skills, and relationship-building skills. Topics include: Boundaries, Conflict Management, Self-Care, and Community Care, building healthy friendships and Emotional Regulation.

When: Every other Wednesday, 6-8 p.m.
Dates:  May 18, June 1, June 15, June 29, July 13, July 27, Aug 10, Aug 24, Sept 7, Sept 21, Oct 5, Oct 19, Nov 2, Nov 16, Nov 30, Dec 14, Dec 28. For registration connect with Navid at [email protected]
Location: virtually on Zoom (a link will be provided to all participants in advance of meetings)
Cost: Free

Download flyer

Queer and Connected Two Spirit, Trans & Non-binary (2STNB)** Peer Support Group

Online peer-facilitated support group for Trans & non-binary-identified youth, ages 16 – 29

When: Every other Wednesday, 7 – 9 p.m.
Dates:  May 11, May 25, June 8, June 22, July 6, July 20, Aug 3, Aug 17, Aug 31, Sept 14, Sept 28, Oct 12, Oct 26, Nov 9, Nov 23, Dec 7, Dec 21
Location: virtually on Zoom (a link will be provided to all participants in advance of meetings)
Cost: Free

**2SLGBTQ+ youth with multiple, intersecting identities will be able to self-select the group they want to participate in based on which group best fits their needs

For more information, contact:

Chantal P, Queer and Connected Project Coordinator
[email protected]

For program registration:

Email Chantal at [email protected] (conversation circles)
Keith at [email protected] (2STNB groups)              
2STNB  =  Two Spirit, Trans and Non-binary.
Navid at [email protected] (2SLGBQ groups)   
2SLGBQ  =  Two Spirit, Lesbian, Gay, Bisexual, Queer-self-identified


Workshops offered by Seniors and Caregivers Support Services Program

Caring for the Caregiver Group

Free group offered by Seniors and Caregivers Support Service counsellors

Are you caring for or concerned about a senior (55+)? Maybe a parent, spouse, partner, relative or friend? Join other caregivers in a safe and confidential space to exchange ideas, offer support, and share experiences. This is an open, ongoing drop-in group that explores different topics each session. Participants can bring their own topics for discussion or request counsellors provide focused guidance for specific issues.

Dates & time
First Tuesday of the month: Mar. 8, May 3, June 7, July 5, Aug 2, and Sept 6 | 10 a.m. – 11:30 a.m.
Third Tuesday of the month: Mar. 22, Apr. 19, May 17, June 21, July 19, Aug 16 and Sept 20 | 5:30 p.m. to 7 p.m.
How: via Zoom or phone – zoom link will be provided.
Registration information:  To register contact the Family Service Toronto Service Access Unit for further information at 416-595-9618 or email: [email protected]

Download flyer

Seniors Chat Group

A discussion group for anyone aged 55 and over offered by Seniors and Caregivers Support Service counsellors.

Bring some coffee or tea and join FST counsellors for a weekly drop-in chat. We will discuss a variety of topics with the goal of building connection and support with one another.

Date(s): First and third Wednesday of each month, no groups in July or August
Aug. 17 ; Sept. 7 and 21 ; Oct. 5 and 19; Nov. 2 and 16 ; Dec. 7 and 21, 2022 
Time: 3:00 – 4:30 p.m.
How:
Offered via Zoom or phone
Fee:
No fee
Registration information: To register contact the Family Service Toronto Service Access Unit for further information at 416.595.9618 or email: [email protected]

In Contact – Podcast for Spanish Seniors

A brief review of what is relevant at the local level with an indication of available services that help overcome the challenges in “Times of Coronavirus”. The program is offered by Seniors Community Connections (SCC)

Audience: Latino Hispano Community
Facilitator: Rodrigo Briones, SCC Coordinator, Lation Hispano Community Facilitator
Date(s): Once a week
Time: Link to podcast always available
Fee: No fee
Registration: Contact number for more information: Rodrigo 416.755.5565 ext. 438


Workshops offered by Healthy Families, Healthy Communities program

Women’s Resilience: A Nigerian Perspective

A Virtual Group Meeting to enhance women resiliency. Issues on self care and compassion, coping strategies, self-growth and lots more are discussed collectively. Program offered by the Violence against Women Program Facilitator (Nigerian Community)

Date(s): Every Tuesday
Time: 12 – 2 p.m.
How: Conference phone call
Fee: No fee
Registration information: Contact Blessing by email [email protected]
Contact number for more information: 647 510 4371

Chitchat Group (Arabic Speaking  Women’s Support Group) الدردشات نسائية عربية

Chitchat is a free online group for Arabic-speaking women offered by Family Service Toronto – Healthy Families, Healthy Communities program iChitchat is a free online group for Arabic-speaking women offered by Family Service Toronto – Healthy Families, Healthy Communities program in partnership with Arab Community Centre. It’s an opportunity for women to meet, share and learn from each other, improve the quality of their family life, build skills for safe and healthy relationships, and gain awareness of resources.

Date(s): ongoing, every Friday
Time:
2 – 4:30 p.m.
How:
Zoom
Fee: No fee
Registration:
Call Family Service Toronto Service Access Unit 416.595.9618 or email: [email protected]

Café Group (Arabic Speaking Men’s group) القهوة للرجال

Café is a free online group for Arabic-speaking newcomer and refugee men offered by Healthy Families, Healthy Communities program. It’s an opportunity for men to meet, tell their stories, and express their feelings and hopes. Group members learn and adopt new skills for building strong families in Canada.  It is offered through a partnership between North York Community House and Family Service Toronto.

Date(s): Fridays/biweekly
Time:
12 – 3 p.m.
How: Offered via Zoom
Registration : Call Family Service Toronto Service Access Unit 416.595.9618 or email: [email protected]

Download flyer

Ellama- Elhelwa (Arabic Speaking Women’ s Group) اللمة – الحلوة  

Ellama-Elhelwa is a free, online group for Arabic-speaking newcomer and rEllama-Elhelwa is a free, online group for Arabic-speaking newcomer and refugee women offered by Family Service Toronto – Healthy Families, Healthy Communities partnership between North York Community House. It is an opportunity to meet with other women who are interested in learning about Canadian culture, making new friends, sharing their experiences, and gathering information and resources. 

Date(s): Tuesday / biweekly (ongoing)
Time: 1 – 3:30 p.m.
How: Offered via Zoom
Registration information
: Call Family Service Toronto Service Access Unit 416.595.9618 or email: [email protected]

Programs and Services

Close
Programmes en Français
Appointments and Frequently Asked Questions
Campaign 2000
Caring for Caregivers
Counselling
DKS LGBTQ+ Counselling HIV/AIDS
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Options
Partner Assault Response
Partner Contact
Passport
PassportONE
Pat’s Place
Person Directed Planning
Queer and Connected
Seniors and Caregivers
Seniors Community Connections
Social Action
Violence Against Women
Walk-In Counselling