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Family Service Toronto is a lead member of the Citywide Commons – a group of non-profit agencies providing a wide variety of supports at 355 Church Street, Toronto.

We are more than a neighbourhood hub as we represent a citywide suite of organizations collaborating on service provision and committed to fostering a diverse, equitable and inclusive culture.

We foster a welcoming and inclusive culture so you can connect, belong and thrive. Explore your options at the Commons.

Citywide Commons services brochure
This brochure includes the list of agencies and services they provide at 355 Church Street and which are also listed below.

Non-profit agencies providing supports at Citywide Commons

Family Service Toronto (FST)

Offers counselling, seniors support, families in transition program, LGBTQ+ and HIV/AIDS services. Engages in community development, public education and advocacy work.

3rd floor | 416 595 9230
[email protected]

Newcomer Women’s Services Toronto (NEW)

Supports newcomers and immigrants through settlement assistance, employment services, skills development, youth programs, Canadian citizenship classes, and women-only English classes.

2nd Floor, Suite 201 | 647 224 1371
[email protected]

Madison Community Services (MCS)

Offers supportive housing, case management and other services for and with adults who are coping and living with mental health and substance use issues.

2nd Floor, Suite 213. | 416 977 1333
[email protected]

The Teresa Group (TTG)

Offers case management and counselling, support groups, practical supports and children and youth focused programs for children and their families affected by HIV/AIDS.

2nd Floor, Suite 208 | 416 596 7703
[email protected]

Bereaved Families of Ontario (BFO)

Offers grief support to Torontonians who have experienced life-changing loss after the death of a loved one through peer volunteer-led services, professionally designed and supported.

2nd Floor, Suite 202 | 416 440 0290
[email protected]

Hard Feelings Mental Health (HF)

Supports a community of mental health professionals who offer low-cost counselling. Facilitates mental health conversations, service navigation, events, and resource sharing in their storefront retail shop.

Ground Floor | 647 740 FEEL (3335)

Services available at Citywide Commons

Counselling Services

  • Individual counselling and group support
  • Violence against women
  • Seniors & Caregivers
  • LGBTQ+
  • Bereaved person/families
  • Life transitions
  • Newcomers/immigrants
  • Separation/ divorce & remarrying
  • Survivors of Sexual Abuse
  • Person/families living with grief
  • Walk-In counselling
  • Low cost counselling

Services offered by FST, TTG, MCS, NEW, HF

Settlement Services

  • Settlement programs for immigrants who are permanent residents, refugee claimants, naturalized Canadian Citizens, International students, and temporary foreign workers
  • English language learning programs
  • Women-only English classes
  • Recovery during Immigration and Settlement
  • Supportive housing
  • Employment programs for newcomers
  • Career coaching, resume makeovers, mock interviews, employment webinars, job search help
  • Canadian Citizenship classes

Services offered by MCS, FST, NEW, TTG

Mental Health Support

  • Supportive housing
  • Programs that promote independence, health, and integration for individuals living with mental health challenges
  • Resource navigation and referrals
  • Women’s Solution-Focused Dance Group
  • Social Recreation programs
  • Vocational Program & Skills for Life
  • Raising awareness and providing re ferrals and mental health support
  • Mental health counselling
  • Mental health service navigation
  • Mental health library and book club

Services offered by NEW, TTG, MCS, FST, HF

HIV & AIDS Support Services

  • Support for anyone living with HIV and AIDs and their babies
  • Frontline services for local children and families affected by HIV and AIDS
  • Distribution of infant formula to new moms living with HIV
  • Financial support for HIV/AIDS community
  • Housing/Home care
  • Treatment information
  • Advocacy on behalf of and with the HIV/AIDS community

Services offered by FST, TTG

Seniors Support Services

  • Pat’s Place – temporary safe haven for seniors experiencing abuse
  • Seniors’ Counselling
  • Caregiver Education & Support
  • Friendly Call Phone Support Program
  • English classes for senior women

Services offered by FST, NEW, TTG

Grief Support Services

  • Building and sustaining mutually beneficial connections
  • Peer support offered through one-to-ones and groups by trained volunteers
  • Providing hope for one another in a confidential, safe, supportive, and nurturing environment
  • Community and flagship events that provide an opportunity to honour our loved ones

Services offered by BFO, TTG

Family Support Services

  • Offering practical items including diapers, grocery cards, emergency food, transit tokens, new and gently used clothing, baby bags for newborns and backpacks containing school supplies
  • Case Management Services for children and adults with developmental disabilities
  • Person Directed Planning & Individualized Funding for adults with developmental disabilities

Services offered by TTG, FST

Community Development

  • Healthy Families Healthy Communities
  • Social action and community-based public policy development
  • Growing Up Healthy Downtown
  • Preventing Gender Based Violence
  • Investing In Neighbourhoods
  • Seniors Adult Living Centres
  • Supportive housing
  • Case management
  • Events and workshops that support community building and learning
  • Volunteer opportunities and programs

Services offered by FST, TTG, MCS, NEW, HF

Programs and Services

Programmes en Français
Appointments and Frequently Asked Questions
Campaign 2000
Caring for Caregivers
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Options – Adults
Options – Children
Partner Assault Response
Partner Contact
Pat’s Place
Person Directed Planning
Seniors and Caregivers
Seniors Community Connections
Social Action
Transitional and Housing Support
Violence Against Women
Single Session Walk-In Counselling