Call 911 for any situation requiring immediate assistance (police, fire, and/or ambulance).
Distress centre of Toronto: 416-408-HELP (4357)
Provides confidential service available 24 hours a day to persons in distress. Access to a confidential interpreter for callers in crisis offered in 151 languages.
Call 211 or go to 211toronto.ca
Call the Police at 911 in an emergency
211 Toronto Abuse and Sexual Abuse services
1-866-863-0511 outside 416 area
Toll-free number: 1-888-364-1210
Telephone crisis counselling, information and support * referral to emergency shelters, legal information, and community services, as well as culturally appropriate resources for abused women * liaison with diverse communities * confidential and anonymous
It responds to hate crimes based on sexual or gender orientation and to same-sex or pansexual partner abuse *
Bashing Report Line for victims or witnesses of homophobic assaults
Linked with Community Info 211 to provide 24-hour assistance for locating food banks or free hot meals.
Provides names and locations of food banks in Toronto Area. Requires an interview. Home address and income statement must be provided.
Website: Website: http://www.the519.org/
A year-round programme featuring meals, movies, meeting place and resource information for homeless people.
Meal Trans is a multi-service drop-in primarily for lower-income and street-active transsexual and transgendered people. We provide a place for ts/tg people to get together over a healthy meal, access resources, information, and referrals, discuss issues relevant to our lives, learn with and from each other, and build a stronger community.
Provides safe refuge, hospitality and emergency shelter to the homeless community at different sites throughout the City of Toronto List of OOTC sites is available online.
Dundas St. (Parliament & Dundas).Offers a range of services for women including meals, recreations, showers, telephones, etc.
146 Queen St (Jarvis & Queen) offers a range of services including low-cost meals.
To make an inquiry or get information about shelter services, please call Hostel Services’ general line at 416-392-8741.
A 24-hour hotline providing information and referrals to shelters for singles. From a payphone, call the Toll Free number 1-877 338-3398 Nightly walk-in from 8:30pm to 7:30am at 67 Adelaide Street East (temporary location)
A central referral service for families who are homeless or at risk of losing their home. Information and referral to family shelters
Across the entire City, seven days a week, 365 days a year, street outreach workers from community-based services and the City’s Streets to Homes unit help homeless people living outside get a safer place to sleep and find long-term housing.
Toronto Social Housing: 416-981-6111
East York Housing: 416-424-2008
York Housing: 416 653-5400
Scarborough Housing: 416-285-8070
Etobicoke Housing help:
Specialized Housing Help:
Community Resource of Connection Toronto: 416-482-4103
Support/housing referral for persons with mental health problems
Centre for Spanish Speaking People: 416-533-8545
Evangel Hall: 416-504-3563
Romero House: 416-763-1303; 416-763-2939 (referrals for refugee claimants new to Canada)
720 Spadina Ave. #418 Legal advice and representation provided by supervised law student volunteers * deals with many areas of law, including tenant issues, social assistance, pensions, employment rights, minor criminal offences, some small claims actions, Legal Aid appeals, Employment Insurance (EI), academic and student loan appeals, Criminal Injuries Compensation Board * referrals * public legal education workshops * a Student Legal Aid Society clinic, funded by Legal Aid Ontario
To apply for Legal Aid Certificate call: 416-979-1446
Note: Resources shared courtesy of Victim Services Toronto
To help you prepare for your safety in a variety of situations, Victim Services Toronto (VHS) created the checklists below for you to consider.
These lists are in PDF format and can easily be printed or saved to your computer for reference. You will need Adobe Acrobat to open this files. Clicking on the links below will open the PDF in a new browser window.
These files are also available in other languages by clicking the links on Victim Services Toronto Safety Planning.
David Kelley Community Counselling – a program for Gay, Lesbian, Bisexual and Trans individuals
Counselling Services – for individuals, couples or families
Violence Against Women – a program for women who are being abused
Early Warning Signs of Abuse – a quiz for those wanting to see if they are in a healthy relationship
Options – a program for people with intellectual disabilities