Distress

Call 911 for any situation requiring immediate assistance (police, fire, and/or ambulance).

Distress centre of Toronto: 416-408-HELP (4357)
Provides confidential service available 24 hours a day to persons in distress. Access to a confidential interpreter for callers in crisis offered in 151 languages.

General help with any social service issue

Call 211 or go to 211toronto.ca

Abuse

Call the Police at 911 in an emergency

211 Toronto Abuse and Sexual Abuse services

Assaulted Women’s Helpline

416-863-0511
1-866-863-0511 outside 416 area
Toll-free number: 1-888-364-1210
Website: http://www.awhl.org/

Telephone crisis counselling, information and support * referral to emergency shelters, legal information, and community services, as well as culturally appropriate resources for abused women * liaison with diverse communities * confidential and anonymous

519 Church Community Centre – Anti-Violence Program

416-392-6877
Website: http://www.the519.org/

It responds to hate crimes based on sexual or gender orientation and to same-sex or pansexual partner abuse *
Bashing Report Line for victims or witnesses of homophobic assaults

Food/Drop-in Centres

Food link hotline

416-392-6655
Website: http://www.tpsn.net/foodlink-hotline

Linked with Community Info 211 to provide 24-hour assistance for locating food banks or  free hot meals.

Daily Bread Food Bank

416-203-0050
Website: http://www.dailybread.ca/

Provides names and locations of food banks in Toronto Area.  Requires an interview. Home address and income statement must be provided.

519 Church St.

Sunday drop-in

416-355-6783
Website: Website: http://www.the519.org/

A year-round programme featuring meals, movies, meeting place and resource information for homeless people.

Meals-trans

416-355-6778
Website: http://www.the519.org/programs/meal-trans

Meal Trans is a multi-service drop-in primarily for lower-income and street-active transsexual and transgendered people. We provide a place for ts/tg people to get together over a healthy meal, access resources, information, and referrals, discuss issues relevant to our lives, learn with and from each other, and build a stronger community.

Out Of The Cold (OOTC)

416-699-OOTC

Provides safe refuge, hospitality and emergency shelter to the homeless community at different sites throughout the City of Toronto List of OOTC sites is available online.

416  Drop In

416-928-3334
Website: http://416community.com/

Dundas St. (Parliament & Dundas).Offers a range of services for women including meals, recreations, showers, telephones, etc.

Fred Victor Centre

416-364-8228
Website: http://www.fredvictor.org/

146 Queen St (Jarvis & Queen) offers a range of services including low-cost meals.

Emergency Housing Help

General Inquiry

To make an inquiry or get information about shelter services, please call Hostel Services’ general line at 416-392-8741.

Assessment and Referral Centre

416-338-4766

A 24-hour hotline providing information and referrals to shelters for singles. From a payphone, call the Toll Free number  1-877 338-3398 Nightly walk-in from 8:30pm to 7:30am at 67 Adelaide Street East (temporary location)

Central Family Intake Line

416-397-5637

A central referral service for families who are homeless or at risk of losing their home. Information and referral to family shelters

Street to homes

416-392-0090

Across the entire City, seven days a week, 365 days a year, street outreach workers from community-based services and the City’s Streets to Homes unit help homeless people living outside get a safer place to sleep and find long-term housing.

Housing Help Centres

Toronto Social Housing: 416-981-6111

East York Housing: 416-424-2008

York Housing: 416 653-5400

Scarborough Housing: 416-285-8070

Etobicoke Housing help:

North: 416-741-1553
South: 416-252-6471

Specialized Housing Help:

Community Resource of Connection Toronto: 416-482-4103

Support/housing referral for persons with mental health problems

Centre for Spanish Speaking People: 416-533-8545

Evangel Hall: 416-504-3563

Romero House: 416-763-1303; 416-763-2939 (referrals for refugee claimants new to Canada)

Legal Services

Downtown Legal Services

416-978-6447

720 Spadina Ave. #418 Legal advice and representation provided by supervised law student volunteers * deals with many areas of law, including tenant issues, social assistance, pensions, employment rights, minor criminal offences, some small claims actions, Legal Aid appeals, Employment Insurance (EI), academic and student loan appeals, Criminal Injuries Compensation Board * referrals * public legal education workshops * a Student Legal Aid Society clinic, funded by Legal Aid Ontario

Legal Aid Ontario

To apply for Legal Aid Certificate call: 416-979-1446

Note: Resources shared courtesy of Victim Services Toronto

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To help you prepare for your safety in a variety of situations, Victim Services Toronto (VHS) created the checklists below for you to consider.

These lists are in PDF format and can easily be printed or saved to your computer for reference. You will need Adobe Acrobat to open this files. Clicking on the links below will open the PDF in a new browser window.

These files are also available in other languages by clicking the links on Victim Services Toronto Safety Planning.

Safety Planning

Planification des mesures d’urgence

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