As of September 1, 2017, Family Service Toronto will no longer be offering to mail paper stubs notifying when the Passport funds are deposited to the payee bank account. We now offer notification by automated voicemail message, text message to cell phones or by email. To register, please contact your Coordinator at 416.780.1106.
Passport is a program that helps adults with a developmental disability to participate in their communities, and helps caregivers take a break from their caregiving responsibilities. Funded by the Ministry of Community and Social Services (MCSS), the Passport program works to:
Individuals interested in accessing Passport or any other developmental service in the province of Ontario must contact Developmental Services Ontario (DSO). To contact the DSO Toronto:
Phone: 1-855-372-3858 TTY: 416-925-0295
Starting this Fall, the Passport Program office will be hosting a peer-led support group for individuals and support persons involved in the Passport Program. Please contact your Coordinator if you are interested in more information or to register.
To receive our quarterly newsletter by email and stay up-to-date on program news, contact us at firstname.lastname@example.org
700 Lawrence Ave West Suite 498 Toronto, Ontario M6A 3B4
Monday to Friday 8:00am to 6:00pm
Submit invoices and receipts to: email@example.com
Our Passport Coordinator Team:
Our team of Passport Coordinators is here to provide you with ongoing information and support. We provide support to develop a plan and budget for your Passport funding, help link you to services in your community, and will follow up with you about program forms.
Your Coordinator is here for:
The Passport Program is funded by the Ministry of Community and Social Services (MCSS). MCSS provides guidelines on what the program’s funding does and does not cover. The following list of examples is based on the MCSS guidelines. All expenses should reflect individual interests and choices.
For more information please refer to the MCSS Tip Sheet or the MCSS Passport Program Guidelines
Individuals who receive support through the Passport program may choose between the following funding alternatives:
We’ve provided PDF versions of some of the program documents here for your reference: Information about the role of the Passport Coordinator, forms used in the program and payment processing can be found in the Information Package.
Information Package: Passport participants may submit their expenses no more than once per month to FST for reimbursement. The following two forms are used to submit expenses.
Sample Purchase of Service (POS) Form with Instructions: This form is a summary sheet for all expenses being submitted. Receipts and invoices must be attached to this form.
Sample Invoice Form with Instructions: This form is only to be submitted when a service provider has been hired. It is to be completed by the service provider and attached to the POS Form.
How to submit official invoices: A tip sheet for Passport program participants and the service providers who support them on submitting official invoices to the Passport program.
Hiring a Personal Support Worker: A tip sheet to help guide the processing of hiring a Personal Support Worker (PSW) that is right for you
How is the amount funding determined for each person?
MCSS provides all Passport Agencies in Ontario with a standardized tool to determine the amount of eligible funding based on each person’s behavioural needs, medical needs, current supports, and if applicable the caregiver’s concerns and needs.
If I do not use all of my Passport funding this year can it be carried forward?
No. Passport funding cannot be carried over or saved for another year.
Do I need to renew my funding each year?
No. Passport funding does not require you to renew annually.
How do I apply for an increase in Passport funding?
All requests for new or increased funding are processed through Developmental Services Ontario (DSO). You can reach them at 416-925-4930.
Can someone help me find services in my community?
Yes. Your Passport Coordinator can help you connect with services and supports related to your Passport funding.
If I choose direct funding, do I have to submit invoices every month?
No. You cannot submit more than once per month but less often is okay.
Will using Passport funding affect my ODSP?
No. Passport is not considered income, it will not affect your ODSP.
How long will it take for my invoices to be processed?
Please allow 30 business days for payment from the date received in our office.
What happens if a Passport recipient is involved with the Ontario Public Guardian and Trustee (OPGT)?
If the OPGT is the substitute decision maker/guardian, they will be notified by Passport and work with you and your supports, to determine the best possible way to administer your Passport funds. In some cases, families or trustees may continue to administer the funds.
Can I receive Passport service in a language other than English?
Yes! The Passport office provides service in French as well as additional languages depending on our staff team. Currently we also offer service in Portuguese, Spanish, Greek, and Italian.
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Passport is offered at the following location(s):