Publications and Reports
Annual Report 2021- 2022
Our recent activities and accomplishments are featured in our Annual Report 2021-2022
Audited Financial Statements 2021-2022
As required, the accounts and financial transactions are audited by an independent auditor appointed by FST’s Board of Directors. The audited Financial Statements were received at our Annual General Meeting on July 6, 2022.
Strategic Directions
Strategic Plan 2021-2026: Open Hearts, Healthy Minds, Strong Communities
Strategy and Impact 2020 (2017-2020)
FST Brochures
The full list of our downloadable brochures (PDF format) is available on the FST Program Brochures page.
Evaluation and Research
Building Inclusive Communities Virtual Stakeholder Consultation Report: Clients, parents, and caregivers in the Building Inclusive Communities Programs were invited to participate in a conversation about their experiences with Options and Passport services. Data was collected through two virtual group consultations and individual phone calls. The Family Service Toronto – Building Inclusive Communities Virtual Stakeholder Consultation Report is a summary of conversations that took place. Family Service Toronto would like to thank the clients and parents who were able to participate on such short notice, and for sharing their personal stories and feedback with us.
2019 Client Satisfaction Summary
Socio-Demographic Report 2018-19
Demographic Report Summary, February 2018
2016 Client Satisfaction Survey Summary
FST Demographic Report Summary 2015-2016
Evaluation of the 2016-17 Individualized Seniors Support Program
Evaluation of the 2016-17 Healthy Families,Healthy Communities project
Evaluation of the 2014-17 Tower Neighbourhood Renewal project
Historical Centennial Booklet
A Century of Community Service – a booklet highlighting our 100 years of work and accomplishments from 1914-2014
See our Celebrating a Century in the City centennial video.
Historical Records
The City of Toronto Archives hosts historical records of Family Service Toronto, formerly known as Family Service Association of Toronto (FSA) and previously Family Service Association of Metropolitan Toronto.
The archived materials provide a detailed picture of the organization’s previous administration and programs and include records such as board and committee minutes, annual reports, planning reports, newspaper clippings and photographs.
The collection also includes some material from FSA’s predecessor, the Neighbourhood Workers’ Association, notably annual reports, and records from its two residential camp programs, Bolton Camp and Illahee Lodge/Illahee Northwoods Camp.
Past Annual Reports
- Annual Report 2020-2021
- Annual Report 2019-2020
- Annual Report 2018-2019
- Annual Report 2017-2018
- Annual Report 2016-2017
View additional content: Feature Stories, 2016-2017 in Numbers, and Donors List. - Annual Report 2015-2016
- Annual Report 2014-2015
- Annual Report 2013-2014
- Annual Report 2012-2013
- Annual Report 2011-2012