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Annual Report 2022-2023

Our recent activities and accomplishments are featured in our Annual Report 2022-2023

Audited Financial Statements 2022-2023

As required, the accounts and financial transactions are audited by an independent auditor appointed by FST’s Board of Directors. Read the audited Financial Statements presented at the Annual General Meeting on June 28, 2023.

Strategic Directions

Mid-Term Report on Progress of the Strategic Plan 2021-2026

Strategic Plan 2021-2026: Open Hearts, Healthy Minds, Strong Communities

Strategy and Impact 2020 (2017-2020)

FST Brochures

The full list of our downloadable brochures (PDF format) is available on the FST Program Brochures page.

Evaluation and Research

Client Experience Survey 2023: Feedback from Passport Program Clients

Client Experience Survey 2022: Feedback from Options and Person-Directed Planning Clients and Caregivers

FST Socio-Demographics Report 2018-19

Demographic Report Summary, February 2018

Historical Centennial Booklet

A Century of Community Service – a booklet highlighting our 100 years of work and accomplishments from 1914-2014
See our Celebrating a Century in the City centennial video.

Historical Records

The City of Toronto Archives hosts historical records of Family Service Toronto, formerly known as Family Service Association of Toronto (FSA) and previously Family Service Association of Metropolitan Toronto.

The archived materials provide a detailed picture of the organization’s previous administration and programs and include records such as board and committee minutes, annual reports, planning reports, newspaper clippings and photographs.

The collection also includes some material from FSA’s predecessor, the Neighbourhood Workers’ Association, notably annual reports, and records from its two residential camp programs, Bolton Camp and Illahee Lodge/Illahee Northwoods Camp.

Past Annual Reports

Programs and Services

Programmes en Français
Appointments and Frequently Asked Questions
Campaign 2000
Caring for Caregivers
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Options – Adults
Options – Children
Partner Assault Response
Partner Contact
Pat’s Place
Person Directed Planning
Seniors and Caregivers
Seniors Community Connections
Social Action
Transitional and Housing Support
Violence Against Women
Walk-In Counselling