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Annual Report 2021- 2022

Our recent activities and accomplishments are featured in our Annual Report 2021-2022

Audited Financial Statements 2021-2022

As required, the accounts and financial transactions are audited by an independent auditor appointed by FST’s Board of Directors. The audited Financial Statements were received at our Annual General Meeting on July 6, 2022.

Strategic Directions

Strategic Plan 2021-2026: Open Hearts, Healthy Minds, Strong Communities

Strategy and Impact 2020 (2017-2020)

FST Brochures

The full list of our downloadable brochures (PDF format) is available on the FST Program Brochures page.

Evaluation and Research

Building Inclusive Communities Virtual Stakeholder Consultation Report: Clients, parents, and caregivers in the Building Inclusive Communities Programs were invited to participate in a conversation about their experiences with Options and Passport services. Data was collected through two virtual group consultations and individual phone calls. The Family Service Toronto – Building Inclusive Communities Virtual Stakeholder Consultation Report is a summary of conversations that took place. Family Service Toronto would like to thank the clients and parents who were able to participate on such short notice, and for sharing their personal stories and feedback with us.

2019 Client Satisfaction Summary

Socio-Demographic Report 2018-19

Demographic Report Summary, February 2018

2016 Client Satisfaction Survey Summary

FST Demographic Report Summary 2015-2016

Evaluation of the 2016-17 Individualized Seniors Support Program

Evaluation of the 2016-17 Healthy Families,Healthy Communities project

Evaluation of the 2014-17 Tower Neighbourhood Renewal project

Historical Centennial Booklet

A Century of Community Service – a booklet highlighting our 100 years of work and accomplishments from 1914-2014
See our Celebrating a Century in the City centennial video.

Historical Records

The City of Toronto Archives hosts historical records of Family Service Toronto, formerly known as Family Service Association of Toronto (FSA) and previously Family Service Association of Metropolitan Toronto.

The archived materials provide a detailed picture of the organization’s previous administration and programs and include records such as board and committee minutes, annual reports, planning reports, newspaper clippings and photographs.

The collection also includes some material from FSA’s predecessor, the Neighbourhood Workers’ Association, notably annual reports, and records from its two residential camp programs, Bolton Camp and Illahee Lodge/Illahee Northwoods Camp.

Past Annual Reports

Programs and Services

Programmes en Français
Appointments and Frequently Asked Questions
Campaign 2000
Caring for Caregivers
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Partner Assault Response
Partner Contact
Pat’s Place
Person Directed Planning
Queer and Connected
Seniors and Caregivers
Seniors Community Connections
Social Action
Transitional and Housing Support
Violence Against Women
Walk-In Counselling