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FST’s Board of Directors is comprised of up to 12 members who serve voluntarily, generally for two three-year terms. Directors are Canadian citizens, permanent residents or landed immigrants in Canada.

The Board may appoint two ex-officio members to one-year terms.

Accountable to FST members and the public, the FST Board’s primary roles are to:

  • Meet its responsibilities under the Ontario Corporations Act and other legislation that governs Family Service Toronto.
  • Provide strategic guidance to the organization, ensuring that the vision, mission, values and strategic plans are current and respond to the needs of clients and staff.
  • Ensure accountability for resources and results.
  • Provide oversight of enterprise-wide risk management.
  • Support the Executive Director and review their performance regularly.

Officers of the Board include the president, vice-presidents, secretary and treasurer.

Standing committees include Financial Affairs and Governance. The Board may establish working groups to provide support for its work or advice on specific issues.

All Board activities are governed by FST by-laws and governance policies. FST is accredited by the Council on Accreditation which requires a rigorous assessment of governance processes and procedures against best practices.

Directors are recruited through the board’s Governance Committee and election of new Board members is conducted during the Annual General Meeting (typically held in June).

Board of Directors

Terrie Tucker, President

Terrie is an instructor at Ryerson University with the Health Information Management and Health Services Management programs. Terrie has served in senior positions that have included: CIO, Executive Director E-Health and Chief Privacy Officer at Baycrest; Director, Decision Support at Royal Victoria Hospital in Barrie; Director, Decision Support and Patient Information Services at CAMH Toronto; Director, Finance and Information Systems, Riverside Health Care Facilities in Fort Frances. Terrie’s volunteer activities include work with the Weston Area Emergency Services Food Bank, LAMP Community Heath Centre and the Daily Bread Food Bank. Terrie was elected to the board in 2016.

Amanda Bartley, Vice-President

Amanda is a Marketing and Research Professional at Unilever, where she manages Shopper & eCommerce Insights across Canada. Before joining Unilever, Amanda worked at Publicis Health as a Brand and Research Strategist, advising Pharma companies across the globe on methods for improving patient care. In addition to her board role with Family Service Toronto, Amanda also commits herself to a number of causes that mirror her passions. She currently supports Dr. Isaac Odame at Sick Kids Hospital for the Global Sickle Disease Network and was previously a Board Member at JobStart, a Strategic Advisor for the City of Toronto: Gender Based Youth Violence Initiative, and Endeavour Consulting as a Consultant and Advisor on their Recruitment & Retention Committee. Amanda holds a Bachelor of Science degree in Economics and Psychology from the University of Toronto.

Max Ascenzi, Treasurer

Max is Director of Corporate Services for the Canadian Mothercraft Society, a non-profit, charitable NGO that serves children ages 0 to 6, their families, their teachers, and their community. He was previously a director at the Canadian Mental Health Association (Halton Branch) and Controller at the Elementary Teachers’ Federation of Ontario following 13 years working in finance in the education sector. He has a background in business administration and holds a degree in accounting from York University and earned his CGA designation in 2004.

Chris Brillinger, Secretary

Chris joined Family Service Toronto as Executive Director in August 2019.  He guides the organization’s direct service, knowledge building and system level work, focusing on people who are marginalized, living in poverty, affected by violence and abuse and who may have mental health issues or developmental disabilities. In addition, he leads FST’s outreach work, investments in real estate and tenant relations at its primary locations. Before joining FST, Chris was Executive Director of Social Development, Finance and Administration at the City of Toronto. An urban planner by training, he joined the former Metro Toronto government in 1988 as a community development officer and held various roles at the City over 31 years.

Board Members

George Armstrong

George has more than 20 years of experience working within the criminal justice system. He spent more than 12 years in community corrections, where he worked closely with a wide range of disadvantaged communities and referred countless clients to Family Service Toronto for support. George has held a variety of corporate positions in government including internal investigations, strategic policy work and several leadership roles where he managed  human rights and employee wellness units. Throughout this time George has been recognized with awards for humanitarian service and leadership of critical incident management. George holds a Master of Education degree from the University of Toronto where he specialized in Adult Education and Community Development and completed a collaborative program in Indigenous health.

Silvie Crawford

Silvie Crawford has held executive leadership roles across multi-sited complex academic health science centres.  She has also been an active contributor to many regional and provincial initiatives that have built strong partnerships and had a positive impact on policy, practice and strategy to better respond to the evolving needs of organizations and communities.  Silvie has served on several hospital and community sector boards and is also dedicated to the ongoing education of emerging leaders and organizations through teaching, coaching and mentoring in areas of quality practice, leadership and governance.  Silvie has an undergraduate degree in Nursing and a Masters of Laws specializing in Health Law and is a surveyor with Accreditation Canada.

Mahmoud Ghazzaoui

Mahmoud is a Managing Director in the Internal Audit group of Royal Bank of Canada. Before joining RBC, Mahmoud spent 10 years in external audit and risk consulting with Deloitte & Touche in Canada, the United States and United Arab Emirates. Mahmoud holds a Bachelor degree in Accounting and has CPA, CFA and CRMA designations. Mahmoud dedicates a significant amount of time to volunteer in charitable and non-profitable organizations. Mahmoud also enjoys playing soccer and cycling in his spare time.

Cindy Kou

Cindy is an associate lawyer in the business law group in the Toronto office of Gowling WLG (Canada). She has experience in diversity and inclusion issues and holds a certification in mental health first aid from the Mental Health Commission of Canada. She worked at international law firms in Beijing and Singapore and served as a law clerk in Quebec. She holds a law degree and arts degree from McGill University.

Jaemar Ivey

Jaemar Ivey is a Registered Social Worker with extensive experience co-ordinating social services and case management supports to some of Toronto’s most vulnerable populations, which include black, racialized, Indigenous, LGBTQ2S, newcomer, low-income, homeless, seniors and persons experiencing mental health and substance use issues. Jaemar works at Toronto Community Housing and is a PhD Student at the Factor-Inwentash Faculty of Social Work at the University of Toronto researching approaches to organizational diversity management within the non-profit sector. Jaemar holds bachelor’s degrees in Chemistry and Social Work and a Master’s degree in Social Work.

Andrew Thomson

Andrew is Chief of Government Relations at the University of Toronto, and has over 20 years of progressive experience in corporate and public sector leadership. As an elected Member of the Legislative Assembly of Saskatchewan, Andrew served in several senior Cabinet portfolios, including Minister of Finance, Learning (including higher education), Public Safety, and Energy. He also served as Chair of the Treasury Board, and Vice-Chair of the Crown Investment Corporation, the holding company for publicly-owned telecommunications, electrical, and energy utilities. After leaving government in 2007, Andrew moved to Toronto and joined Cisco Systems, where he led policy advocacy for its Global Education Group. This work focused on helping government agencies address the changing technology and business drivers that affect education policy globally. Andrew was subsequently appointed Director of International Business Development for the Asia-Pacific, Japan, and China Region and Chief of Staff to the enterprise sales segment based in Sydney and then Singapore. In these roles he led go-to-market strategy and government engagement initiatives across the region. Andrew holds a Bachelor of Arts degree from the University of Saskatchewan.

Aida Sijamic Wahid

Aida Sijamic Wahid is an Assistant Professor of Accounting and Management at the University of Toronto, where she teaches management control and advanced auditing courses. Her research agenda is focused on understanding how and under what conditions various monitoring mechanisms, alone or combined, alleviate the agency problem and lead to the best financial reporting and business outcomes. Prior to joining academia, Aida worked at the Boston office of PwC (PricewaterhouseCoopers) in the assurance practice. Aida holds Bachelor’s and Master’s degrees in Economics from Brandeis University, as well as a Doctorate in Business Administration from Harvard Business School and an active CPA license (Massachusetts, USA).

Ian Wintrip

Ian is the Managing Director of Wintrip Consulting Inc., a forensic accounting firm specializing in the determination of value, primarily when value is in dispute. He assists clients in assessing the value of businesses, intellectual property assets and losses as a result of the actions of others. Ian has testified as an expert witness on questions of value before the Ontario courts and in international arbitration proceedings. Ian is a Chartered Professional Accountant (CPA, CA), a Chartered Business Valuator and holds a Diploma in Investigative and Forensic Accounting from the University of Toronto. Ian attended the School of Business and Economics at Wilfrid Laurier University and obtained his Bachelors of Business Administration with Honours. He has also volunteered with the Toronto Humane Society.

Ex–officio Members

Erin Hoult

Erin is an associate lawyer in the Toronto office of Blake, Cassels & Graydon LLP.  Her practice is primarily focused on complex commercial litigation and arbitration. She also has experience with media and constitutional litigation, as well as white collar criminal and administrative proceedings. Erin volunteers with Pro Bono Law Ontario’s Duty Counsel Project and has worked on pro bono projects for not-for-profit media and media law organizations. Erin was elected to the board in 2013.

Programs and Services

Programmes en Français
Appointments and Frequently Asked Questions
Campaign 2000
Caring for Caregivers
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Partner Assault Response
Partner Contact
Pat’s Place
Person Directed Planning
Queer and Connected
Seniors and Caregivers
Seniors Community Connections
Social Action
Violence Against Women
Walk-In Counselling