Skip to content

Who We Are?

The Options Children Program works with children (birth to 18) with a diagnosed developmental disability in collaboration with their families, caregivers, and support networks.

The program is dedicated to creating an inclusive community where every child can feel empowered to grow and share their skills. Through work with community organizations, developmental service agencies, and schools, the Options Children team members looks to support children and families in the city of Toronto.

What We Do?

The Options Children Program provides case management and service navigation supports. We work within an anti-oppressive framework, by using an individualized and person-directed approach to promote equity and inclusion as it focuses on the child’s and family’s strengths. Our team of Children Community Resource Facilitators provide information, referrals, and the coordination of services for children with developmental disabilities and their support network. Options Children utilizes a goal-oriented, time-limited service plan that is created and  regularly reviewed with clients to provide optimal care. The team aims to provide information on services and supports to help clients and their support network to make informed choices on both traditional and non-traditional supports in their community.

Contact information:

We are located at Family Service Toronto, 128A Sterling Rd. Office.

For information and/or referrals please call 416.971.6326 x 317 or email [email protected]


In order to register for the Options Children program, a parent/caregiver/individual supporting the child can call the Intake line directly at 416. 971.6326 ext. 317 or email [email protected] with the child’s confirmation of diagnosis.

In collaboration with our partner agency Surrey Place:

Coordinated Service Planning

At Family Service Toronto, Options Children works alongside Surrey Place to provide a person-centered approach to Coordinated Service Planning.

For more information go to Surrey Place Coordinated Service Planning:

Phone: 1-833-575-KIDS (5437)
Online Inquiries:

Urgent Response Service

At Family Service Toronto, Options Children works alongside Surrey Place to provide rapid, time-limited support for children with Autism to address a specific, identified, urgent need. Through a collaboration with other services, FST Children Community Resource Facilitators provide service coordination with the development of service plans, overseeing the client’s clinical team, and providing service navigation to other services within or outside of the Ontario Autism Program.

For more information go to Surrey Place Urgent Response Service:

Phone: 1-833-575-KIDS (5437)
Online Inquiries:

If I think my child has a developmental disability, but they are not yet diagnosed, can I still access Options services?

Children who have not yet been diagnosed are not eligible for service at Options. If you would like to learn more about receiving a diagnosis, you can contact the Options intake worker who will provide you with some ideas about how/where to get an assessment for your child.

Does the Options program provide funding?

Options does not provide funding or financial resources for clients.

If I am receiving this service, can I still receive other developmental services?

As a client of the Options Children program, you may still receive services from other agencies (such as day programs, respite services, housing, and employment services).

You can only receive case management/service navigation services from one agency.

Are there fees associated with the participation in the Options program?

Options is funded by the Ministry of Children, Community and Social Services, so there are no fees to access our services.

Does the Options program accept placement students?

To find information about student placements at Family Service Toronto, please explore the ‘Student Placements’ section of the Family Service Toronto website.

Does the Options program accept volunteers?

To find out about volunteering in the Options Children program, please explore the ‘Volunteer at FST’ section of the website.

If you are currently a client of the Options Children program and are interested in volunteering, please speak with your worker.

Options – Children is offered at the following location(s):

Programs and Services

Programmes en Français
Appointments and Frequently Asked Questions
Campaign 2000
Caring for Caregivers
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Options – Adults
Options – Children
Partner Assault Response
Partner Contact
Pat’s Place
Person Directed Planning
Seniors and Caregivers
Seniors Community Connections
Social Action
Transitional and Housing Support
Violence Against Women
Single Session Walk-In Counselling