January 23, 2018

Client satisfaction ranked high across several FST programs in our most recent survey which evaluated service accessibility, staff communication, quality and impact.

The majority of clients provided positive feedback about their FST experience. The survey showed high satisfaction with service, counsellor relationships and FST’s welcoming environment. The Client Satisfaction Survey Summary is posted in our Publications and Reports section along with a Summary of Client and Program Participant Demographic Report

FST evaluates services every three years. Programs involved in the latest survey were David Kelley Services, Families in Transition, Next Steps, Seniors and Caregivers Support Services, Violence Against Women, Counselling Services and Walk-In.

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Appointments and Frequently Asked Questions
Campaign 2000
Connecting Families
Counselling
DKS LGBTQ+ Counselling HIV/AIDS
Families in Transition
Growing Up Healthy Downtown
Healthy Families. Healthy Communities
Male Survivors of Sexual Abuse
Options
Partner Assault Response
Partner Contact
Passport
PassportONE
Pat’s Place
Person Directed Planning
Seniors and Caregivers
Seniors Community Connections
Social Action and Community Building
Substance Abuse Professional Services
Violence Against Women
Walk-In Counselling