Publications and Reports

Annual Report 2023-2024

Our recent activities and accomplishments are featured in our Annual Report 2023-24

Audited Financial Statements 2023-2024

As required, the accounts and financial transactions are audited by an independent auditor appointed by FST’s Board of Directors. Read the audited Financial Statements

Strategic Directions

24-25 Annual Update Strategic Plan 2021-2026

Strategic Plan 2021-2026: Open Hearts, Healthy Minds, Strong Communities

Strategy and Impact 2020 (2017-2020)

FST Brochures

The full list of our downloadable brochures (PDF format) is available on the FST Program Brochures page.

Evaluation and Research

Family Service Toronto 2022-2023 Socio-Demographic Report and Infographic released February 20, 2024

Client Experience Survey 2023: Feedback from Passport Program Clients

Client Experience Survey 2022: Feedback from Options and Person-Directed Planning Clients and Caregivers

FST Socio-Demographics Report 2018-19

Demographic Report Summary, February 2018

Historical Centennial Booklet

A Century of Community Service – a booklet highlighting our 100 years of work and accomplishments from 1914-2014
See our Celebrating a Century in the City centennial video.

Historical Records

The City of Toronto Archives hosts historical records of Family Service Toronto, formerly known as Family Service Association of Toronto (FSA) and previously Family Service Association of Metropolitan Toronto.

The archived materials provide a detailed picture of the organization’s previous administration and programs and include records such as board and committee minutes, annual reports, planning reports, newspaper clippings and photographs.

The collection also includes some material from FSA’s predecessor, the Neighbourhood Workers’ Association, notably annual reports, and records from its two residential camp programs, Bolton Camp and Illahee Lodge/Illahee Northwoods Camp.